House rules
His family runs the territory.
You can check first.
Set it up once and the family covers every corner of your marketing, every day and every week, without being asked. Anything in your name can wait for you first, if you ask it to. That is the first rule of the house.
Every agent on every plan.Pause anyone, any time.
The family works · you check
Needs you
Reply to a 2★ review from Dana K.
"Tech showed up 2 hours late and didn't call ahead."
Hi Dana, you're right: two hours late with no call is not OK, and I'm sorry. Please call us and ask for me by name, so I can put it right.
Some of this can be taken back. The rest cannot.
This is checking first. Press Post reply and the Don seals it. Edit and Skip work too.
Signed and sealed
Twelve rules the whole family works by, on every job. None of them bends.
Anything in your name can wait for you first, if you ask it to.
How checking first worksEvery job leaves a receipt you can open.
What a receipt containsWhat you read is what goes. We never rewrite it after you press.
We never promise a ranking, a position or a place in an AI answer. Nobody can make an AI recommend you.
Promises we will not makeWe never tell you what you will earn.
We never offer anything in exchange for a review, and never choose who gets asked.
We never send a cold email from our address. Cold emails and pitches go from your own mailbox once you say go, under a daily limit you set, with an unsubscribe in every one.
We never ask for your Google password, your social passwords or an ad account login.
What we ask forWe never invent a number to fill a quiet week.
We never hide a gap. Every receipt and every briefing says what it did not cover.
The Don never talks about money, and never bluffs about privacy.
Your data, in plain wordsThere is no human doing your marketing. The characters are software.
Checking first
Only a few things wait for you, on one page called Needs you: anything you asked to check first, and anything only you can do. Everything else the family handles, and the Don tells you about it in his Monday letter.
Reply to a 1★ review from Sam R.
"I slipped on the water your plumber left on my kitchen floor and hurt my back."
Thank you for telling us. The owner would like to speak with you directly, so please call the number on our listing.
Some of this can be taken back. The rest cannot.
Reply to a 1★ review from Sam R.
Approved. Nothing has gone yet, and you can still stop it until the countdown ends.
Skipped. Nothing is sent, and it is off your list.
Who decides
Every agent is one of three kinds, and its card says which before you hire it. No surprises after.
Most of the family. They read, check and draft on their own clock. Findings, fix lists and maps come to you. Nothing leaves your dashboard.
Replies, forms, emails and pitches go out on their own, or wait on Needs you if you ask them to.
A few publish without asking each time, to things you own: posts, answers and partner links on your own website, pins and posts on your own accounts, and the details you confirmed on your Google listing. Each says so on its card before you hire it, most show you their first few, and you can pause any of them.
Rosie · Review GuardAs it reads on the card
Bea · Blog AutopilotAs it reads on the card
Your crew starts on its own and works on what it already knows. Your crew acts on its own from your own accounts. Tick Check with me first on any agent to see things before they go.
Receipts
Every job leaves one you can open. Three parts, always: the claim, the evidence and the check. If one is missing, it is not a receipt.
The claim
Your reply to Dana K. is live on Google.
The evidence
★★★★★“Tech showed up 2 hours late and didn't call ahead.”
Dana K. · Google
Hi Dana, you're right: two hours late with no call is not OK, and I'm sorry. Please call us and ask for me by name, so I can put it right.
Open the reviewThe check
We went back and looked. It is there, word for word.
What this did not cover
Nothing was skipped on this run.
Always true of Rosie:
How we know, in fullThe note at the foot of every receipt
Every receipt is sealed when it is written, and each one is locked to the one before it. If anyone changed an old receipt, the chain would break and you would see it. That does not mean we can prove what any other company showed on a given day. Where a run kept a copy of what it read, it is in the evidence above. Where it kept none, there is nothing on our side to check a claim about somebody else's page against, and we would rather say so here than let the seal above read as more than it is.
Owning it
Connections
The family starts with whatever you gave the Don, usually your website. Connect more only when you want an agent to act for you, and undo any of it in one press.
Google sells one key for this and there is no read only version of it. We say what we do, and we do only that.
Disconnect any of these at any time. Your crew keeps the work it already did, and anything that was waiting to go out waits for you instead.
We never ask for your Google password, your social passwords or an ad account login. The only passwords you ever type are an application password for your own WordPress site, which you can revoke on its own, and your own mail server's password if you send from one.
Your data
Your content goes only to the specialist services that do the work, the way a designer sends a file to a printer. Nothing about you is published anywhere but your own website and accounts, and you can check anything first.
Our full privacy policy for the crew is being written now. Ask support@writecream.com and you will get it in writing.
No small print
You will see these on other pages in this business. You will not see them here. Nobody can keep them, so the family tells you what it actually does instead.
| What you may read elsewhere | What we say instead |
|---|---|
| “Runs on autopilot while you sleep.” | The crew works when you are not there. Your crew acts on its own from your own accounts. Tick Check with me first on any agent to see things before they go. |
| “Get into the top three on Maps.” | Mapi shows where you appear across your area, and where you do not. You get the map, not a promise. |
| “Businesses like yours make more.” | We tell you what we found and what it is costing you today. What you do about it is your business. |
| “Use it as much as you like, no limits.” | Crew hours you can see each month, and a meter that shows what you used. |
| “The number one tool for small business.” | What each agent does, and what it cannot do, on its own card. |
| “Replaces your marketing staff.” | The family works for you. There is no human doing your marketing, and we say so. |
| “Loved by thousands.” | No testimonials, no counts, no logo wall. A receipt for every job instead. |
| “Half price, today only.” | One price, no strike-through, no timer. |
| “Get cited in AI search.” | Nova asks the AI answer engines your buyers' questions and shows whether you are named. Nobody can make an AI recommend you. |
For website owners
WritecreamBot reads public pages for the businesses that use Writecream: their own websites, and public pages they ask the family to watch, such as a competitor's prices. It says who it is in every request. It does not log in or read anything behind a password. If you would rather it did not visit your site, write to support@writecream.com.
Plain answers
Something else? or write to support@writecream.com.
Yes. Your crew acts on its own from your own accounts. Tick Check with me first on any agent to see things before they go. You can pause any of them at any time.
Every card and every approval tells you, before you press, whether what goes out can be taken back. Read that line first. It is always there.
On the first look, the front page, the robots file, the sitemap and one other page, nothing else. After you hire them, each agent reads what its job needs, and every finding shows its source.
Tell the Don, or write to support@writecream.com.
It is being written now. Ask support@writecream.com and you will get our answers in writing.
“My word is the family's word.”Don Aurelio
On those terms
Give the Don one address. His family takes your marketing from there, every corner, every week, and the godfather reports to you.
A seat at the table
Tell the Don where your business lives. He puts a specialist on every corner of it.
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One more press
We sent a link to your inbox. Press it and the family starts on your website.