Privacy Policy
Welcome to HairCanvas (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services (collectively, the “App”).
1. Information We Collect
a. Personal Information
When you create an account or book a service, we may collect:
– Name
– Email address
– Phone number
– Payment information (processed securely through third-party providers such as Stripe or Apple Pay)
b. Photos and Face Data
HairCanvas allows you to upload or capture photos to preview hairstyles or headshot edits. We process these photos locally or via secure cloud services to generate styling results.
Face Data Handling Disclosure (as required by Apple)
– Face data is not retained: HairCanvas does not permanently store, retain, or use face data beyond the active editing session.
– Purpose of face data processing: We process face data solely to apply virtual hairstyles, filters, and adjustments for user-requested previews.
– Length of time stored: Face data and associated photos are stored temporarily in memory during processing and are automatically deleted immediately after the editing session ends or when the app is closed.
– Third-party sharing: We do not share, sell, or transmit face data to any third party.
– Third-party service providers: If a third-party AI processing service (such as a cloud rendering API) is used, it processes face data only to generate the requested image and does not retain, store, or reuse the data after processing.
– Compliance: All processing is performed in compliance with applicable privacy laws, including GDPR and Apple App Store Review Guidelines 5.1.1.
c. Usage Information
We may collect non-personal, aggregated data about how you use the App, including:
– Device type and operating system
– App interactions and feature usage
– Crash logs and performance analytics
d. Location Information
HairCanvas does not collect or use location data.
2. How We Use Your Information
We use your information to:
– Provide, personalize, and improve the App
– Generate hairstyle previews and headshot edits
– Facilitate secure payments (if applicable)
– Communicate updates, reminders, and support messages
– Ensure app security and prevent fraud
We do not use your face data or photos for training AI models, marketing, or advertising.
3. How We Share Information
We do not sell or share your personal or face data.
We may share limited non-identifiable data only with:
– Service Providers: For secure processing (e.g., cloud rendering or payment processing). These providers do not store or retain your face data.
– Legal Requirements: If required by law or to protect our rights.
4. Data Retention
– Personal data (like account info) is retained only as long as necessary to provide our services.
– Face data and uploaded photos are automatically deleted immediately after your editing session ends.
– You may request deletion of your account and associated data at any time by contacting support@writecream.com.
5. Your Rights
Depending on your location, you may have the right to:
– Access, correct, or delete your data
– Withdraw consent at any time
– Object to or limit certain types of data use
To exercise your rights, please contact support@writecream.com.
6. Security
We use encryption, access controls, and secure servers to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
HairCanvas is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal or facial data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be reflected in the App and on our website, with the “Last updated” date revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
support@writecream.com
Summary for App Store Submission (Guideline 5.1.1 Compliance)
HairCanvas processes face data temporarily to generate hairstyle previews. Face data is not retained, shared, or used for any other purpose. Processing occurs locally or via secure, transient cloud APIs that delete all data after processing. No face data is stored on our servers or shared with third parties.
